Live conversations
Messages arrive in real time with connection recovery, unread counts, and a friendly ribbit when someone needs you.
Yapping Frog
Meet customers where they are with a friendly, fast chat experience. Bring live chat, reusable replies, and team conversations into one workspace. Add a widget to your site or connect customer support to the tools you already use.
A dependable foundation
Give visitors an easy way to reach you and give your team the context they need to answer well.
Messages arrive in real time with connection recovery, unread counts, and a friendly ribbit when someone needs you.
Visitors and agents can share images safely. Files are resized in the browser and stored in S3-compatible object storage.
See device, network, approximate location, and conversation history. Recognize customers linked by your backend with an identified-visitor badge.
Search rooms, see unread counts, and mark visitor conversations as solved. Reopen a conversation when it needs another look, or solve all open conversations at once.
Create and search message templates right in the composer. Keep personal replies for yourself or share tenant-wide templates with your team.
Coordinate in tenant-wide rooms or create private rooms restricted to selected members. Keep internal conversations alongside customer support.
Manage multiple sites with separate site keys and domain allowlists. Upload your logo and adjust its size and the launcher spacing for each installation.
Link an anonymous visitor to a signed-in customer through your backend. Merge their conversation into an existing customer history on the same site.
Receive incoming-message sounds and reminders for unread messages and unresolved conversations, so your team can keep an ear on the inbox.
Let customers and staff reach the right conversations from your own website, customer portal, or administration system.
Share a standalone chat page for anonymous visitors, or let your backend create a short-lived, single-use chat link for an authenticated customer.
Embed a support inbox in your existing administration system. One-time access links give staff access to a specific site’s visitor conversations without a separate Yapping Frog login.
Use scoped API keys to identify customers, issue chat links, and revoke customer or external-agent sessions when they log out.
Add Yapping Frog to any site in minutes. The widget is isolated, responsive, and customized from your own workspace.
Add allowed domains, your logo, and widget position from the tenant dashboard.
Drop the generated embed before your closing body tag, or share a dedicated chat link.
Answer in real time, reuse a saved reply, share an image, and mark the conversation solved when the customer is all set.
Yapping Frog keeps tenants separated, installations controlled, and important account activity traceable.
Open your workspace and turn the next visit into a conversation.
Open Yapping Frog →